Privacy Policy

 

1. Introduction

This Privacy Policy outlines how MP Sport Fishing (“we,” “us,” or “our”) collects, processes, stores, and protects personal information. We are committed to ensuring the privacy and security of your personal information in accordance with applicable laws and best practices.

 

2. The Kind of Personal Information We Collect

We may collect and process personal information about:

  • Individuals who register for or participate in our fishing tours or events;
  • Volunteers and participants in our promotional activities or events;
  • Contestants or entrants in our competitions;
  • Individuals submitting enquiries or seeking information about our services;
  • Contractors, suppliers, and business partners who work with us.

Personal information refers to any information or opinion about an identified individual or an individual reasonably identifiable from such information. Depending on your interaction with us, we may collect the following types of personal information:

  • Contact details (e.g., name, address, phone number, email address, and date of birth);
  • Records of communication and interactions with us (e.g., through telephone, email, or online channels);
  • Information related to bookings, products, or services you have purchased or expressed interest in;
  • Payment information (e.g., bank account details for payment and invoicing purposes);
  • Photographs or video footage captured at our events, premises, or activities;
  • For employment applicants, details about educational qualifications and professional experience.

If you do not provide the requested personal information, we may be unable to provide you with the services or products you seek, or you may be unable to participate in certain activities or events.

 

3. How We Collect Personal Information

We primarily collect personal information directly from you, whether in person, over the phone, via email, or through forms you complete on our website or during events. Additional methods of collection include:

  • Cookies and similar technologies on our website;
  • Through third-party services such as event booking platforms;
  • Media and promotional channels (e.g., surveys, competitions, or feedback forms).

If you provide information about another person (e.g., booking a tour for someone else), you must ensure that the individual consents to the disclosure of their personal information in accordance with this policy.

 

4. How We Use Personal Information

We use and disclose personal information for purposes directly related to our business operations or as required by law. By providing us with your personal information, you consent to its use for the following purposes:

  • Facilitating bookings, delivering services, and managing customer relationships;
  • Responding to enquiries or providing updates on our services;
  • Conducting marketing and promotional activities, including newsletters and event notifications;
  • Collecting feedback to improve our products and services;
  • Disclosing information to partners, suppliers, or contractors for service delivery purposes;
  • Processing job applications and evaluating candidates for employment opportunities.

You may opt out of receiving marketing communications at any time by using the unsubscribe mechanism in our communications or contacting us directly.

 

5. Disclosure to Third Parties

We may disclose personal information to third parties as necessary, including:

  • Professional advisers such as legal, accounting, and business consultants;
  • Regulatory and governmental authorities, as required by law;
  • Service providers, such as event organizers, marketing agencies, and technology vendors;
  • Partners involved in co-promotions, sponsorships, or collaborations.

All third parties are required to handle your information with the same level of care and security as we do.

 

6. Storage and Security of Personal Information

We employ administrative, physical, and technical safeguards to secure personal information against unauthorized access, misuse, or loss. Personal information is stored securely in either physical or digital formats.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Information that is no longer required is securely disposed of or permanently anonymized.

 

7. Cross-Border Disclosures

Where necessary, personal information may be transferred or stored in overseas locations, including cloud storage systems operated by third-party providers. By providing your information, you consent to its transfer and storage in countries outside Malaysia, where data protection standards may differ.

 

8. Cookies and Website Use

Our website may use cookies to improve your browsing experience by personalizing content and remembering preferences. Cookies do not collect personal information unless voluntarily provided by you. You may disable cookies through your browser settings, although this may affect the functionality of our website.

Our website may also contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

 

9. Amendments to the Privacy Policy

This policy is effective as of 15-DECEMBER-2024 and may be updated periodically. Changes will be reflected by the updated date at the top of this policy. Continued use of our services indicates your acceptance of any modifications.

 

10. Access, Accuracy, and Complaints

You have the right to access, update, or correct your personal information held by us. If you believe your privacy has been breached, or if you have any queries regarding this policy, please contact us.

We will acknowledge receipt of your complaint and aim to resolve it promptly. If you are dissatisfied with our response, you may refer your complaint to the relevant regulatory authority in Malaysia.

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This Privacy Policy demonstrates our commitment to safeguarding your personal information and ensuring transparency in its use. Should you have any concerns or questions, we encourage you to reach out to us directly.

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