Refund Policy

At MP Sport Fishing, we are committed to providing a smooth and hassle-free experience for all participants and event organizers. Below are the terms governing refunds for events registered through our platform:

1. Non-Refundable Admin Fee

All registrations are subject to a non-refundable Admin Fee of 8% of the total registration fee or RM4.00, whichever is higher. This fee is retained by MP Sport Fishing as part of the registration process.

2. Refund Scenarios

  • Event Cancellation or Force Majeure:
    If an event is canceled by the organizer or due to force majeure circumstances, participants will be refunded their registration fee (excluding the Admin Fee) within 30 days of receiving the cancellation notification.
  • Duplicate Registrations:
    Participants who accidentally register twice for the same event may request a refund by contacting us within 24 hours of the duplicate registration.
  • Participant Withdrawal:
    Refunds for voluntary withdrawals are subject to the discretion of the event organizer. Participants are encouraged to review the specific terms of the event and contact the organizer or MP Sport Fishing for clarification.
  • No-Show Policy:
    No refunds will be issued to participants who fail to attend the event.

3. Refund Timelines

Refunds are generally allowed up to 45 days before the event or in accordance with the event organizer’s specific refund policy. Participants should refer to the terms stated in the event registration details.

4. Transfer of Registration

Participants may transfer their registration to another individual by submitting a request to MP Sport Fishing no later than 45 days before the event, unless otherwise specified by the event organizer. Transfer requests received after this period will not be entertained.

5. Refund Methods

Refunds will be processed using the original payment method and currency. If the original payment method does not support refunds (e.g., certain digital wallets or prepaid cards), MP Sport Fishing will contact the participant to arrange an alternative refund method.

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